Founder and director of Highlander Travel
Freelancer webmaster at Freelancer.com
Summary
I am tour manager with strong IT background and education in psychology field. Shortly before graduation Tbilisi State University Psychology department, I stated to work in Transcom, little company of VoIP telephony, first as call center operator, then as technical manager’s assistant. It was my first experience in IT sphere. After were jobs in Ministry of Education, on Linux localization and implanting project “Deer leap”, it was interesting experience of working in governmental structure. Then telecommunications in one of the GSM operators – Beeline. In Beeline I worked for three years and while working there learned new field for me – telecommunications, also gained experience of working for the big, multinational corporation. After three years of working in corporation, I have decided that I’m ready not only to change the field, but also to start my own business. My choice was tourism, because this field was developing very quickly, and was offering very interesting perspectives. By now I’m self employed. I manage and sell tours myself. Work with partners in Ukraine, Russia, Israel and Spain. I also often guide the tours. During this years, being self employed, I gained new experience, of responsibility for running own business. Currently I study Software Engineering at Free University of Tbilisi.

February 2014 – present
Freelancer webmaster
Freelancer.com
My profile: http://www.freelancer.com/u/tsiskreli82.html
Web creation on wordpress and editing.
- HTML
- CSS
- WordPress
- Photoshop
- PHP

July 2010 – present
CEO, Tour manager, Guide at Highlander travel
- Tour planing
- Tour cost calculation
- Negotiation with service suppliers
- Tour organization
- Tour guiding
- Hospitality manager
- Web development

February 2013 – October 2013
IT manager
NGO “Free zone” – “თავისუფალი ზონა”
- Web creation and development
- Web updates and maintenance
- Web content monitoring
- IT projects development
- Reporter

May 2007 – June 2010
IN Platform Engineer
- Maintenance of SMSCenter Systems.
- Testing and Maintenance of MMSCenter Systems.
- Maintenance of USSD Systems.
- Testing and Maintenance of Voicemail Platforms.
- Testing and Maintenance of MDG (Mobile Data Gateway) Systems.
- Planning and maintenance of RTB Systems
- Project management.
- Relations with the vendor and vendors Project Manager
- Server hardware maintenance.

September 2005 – December 2006
Localization Engineer
Ministry of education
- KDE 4 GUI translation
- KDE 4 DEV – translation compilation
- KDE 4 GUI testing
- Open Office GUI translation
September 2005 – December 2006
Localization Engineer
Ministry of education
- KDE 4 GUI translation
- KDE 4 DEV – translation compilation
- KDE 4 GUI testing
- Open Office GUI translation
October 2002 – September 2003
Technical manager assistant
Transcom
October 2002 – September 2003 (1 year)Tbilisi
- Maintenance company webpage on Linux server
- VoIP system maintenance
- Technical support for call center
- Set up, configure, update and maintenance of Microsoft OS Systems:
- Windows 95
- Windows 98
- Windows NT
- Windows 2k
- Troubleshoot software application problems and worked with end users to devise solutions.
March 2001 – October 2002
Call center operator
Transcom
March 2001 – October 2002 (1 year 8 months)Tbilisi
- Answering phone calls from clients.
- Solving first step problems with VoIP calling.
2013 – 2014
Free University of Tbilisi
Certified Software Engineer, Computer Science
1999 – 2003
Tbilisi State Univercity
Bachelor, Psychology
ISMSC & USSD Operation and Maintenance Course
July 2007
RTBS Course
July 2007
InSight 3.7.5 O&M Course
July 2007

GSM system overview
VimpelCom, License 0516-M/07
August 2007
SS7 signaling system in GSM networks
VimpelCom, License 1137-M/08
July 2008

Practical and theoretical course of guides training
Department of tourism and resorts of Georgia, License RB210213083
2008
Intensive course of touroperating
Tourism development center Newkaz, License T03201909
2011

Certification of completion HoT guiding course
May 2011
Certification of attendance TtT course
December 2011

Tour guides national certification exam
Georgian Association of Guides, License A4598
February 2013
