Founder and director of Highlander Travel

Freelancer webmaster at Freelancer.com

Summary

I am tour manager with strong IT background and education in psychology field. Shortly before graduation Tbilisi State University Psychology department, I stated to work in Transcom, little company of VoIP telephony, first as call center operator, then as technical manager’s assistant. It was my first experience in IT sphere. After were jobs in Ministry of Education, on Linux localization and implanting project “Deer leap”, it was interesting experience of working in governmental structure. Then telecommunications in one of the GSM operators – Beeline. In Beeline I worked for three years and while working there learned new field for me – telecommunications, also gained experience of working for the big, multinational corporation. After three years of working in corporation, I have decided that I’m ready not only to change the field, but also to start my own business. My choice was tourism, because this field was developing very quickly, and was offering very interesting perspectives. By now I’m self employed. I manage and sell tours myself. Work with partners in Ukraine, Russia, Israel and Spain. I also often guide the tours. During this years, being self employed, I gained new experience, of responsibility for running own business. Currently I study Software Engineering at Free University of Tbilisi.

Rusudan Tsiskreli
Experience

February 2014 – present

Freelancer webmaster

Freelancer.com

My profile: http://www.freelancer.com/u/tsiskreli82.html
Web creation on wordpress and editing.

  • HTML
  • CSS
  • WordPress
  • Photoshop
  • PHP
freelancer

July 2010 – present

CEO, Tour manager, Guide at Highlander travel

Highlander travel

  • Tour planing
  • Tour cost calculation
  • Negotiation with service suppliers
  • Tour organization
  • Tour guiding
  • Hospitality manager
  • Web development
Highlander Travel

February 2010 – present

Guide

Exotour

  • Guiding the tours all over Georgia

February 2013 – October 2013

IT manager
NGO “Free zone” – “თავისუფალი ზონა”

  • Web creation and development
  • Web updates and maintenance
  • Web content monitoring
  • IT projects development
  • Reporter
თავისუფალი ზონა

March 2012 – December 2012

Guide

Wonderland

Guiding in east Georgia and Svaneti region

May 2007 – June 2010

IN Platform Engineer

Beeline Georgia

  • Maintenance of SMSCenter Systems.
  • Testing and Maintenance of MMSCenter Systems.
  • Maintenance of USSD Systems.
  • Testing and Maintenance of Voicemail Platforms.
  • Testing and Maintenance of MDG (Mobile Data Gateway) Systems.
  • Planning and maintenance of RTB Systems
  • Project management.
  • Relations with the vendor and vendors Project Manager
  • Server hardware maintenance.
Beeline

September 2005 – December 2006

Localization Engineer

Ministry of education

  • KDE 4 GUI translation
  • KDE 4 DEV – translation compilation
  • KDE 4 GUI testing
  • Open Office GUI translation

September 2005 – December 2006

Localization Engineer

Ministry of education

  • KDE 4 GUI translation
  • KDE 4 DEV – translation compilation
  • KDE 4 GUI testing
  • Open Office GUI translation

October 2002 – September 2003

Technical manager assistant

Transcom
October 2002 – September 2003 (1 year)Tbilisi

  • Maintenance company webpage on Linux server
  • VoIP system maintenance
  • Technical support for call center
  • Set up, configure, update and maintenance of Microsoft OS Systems:
    • Windows 95
    • Windows 98
    • Windows NT
    • Windows 2k
  • Troubleshoot software application problems and worked with end users to devise solutions.

March 2001 – October 2002

Call center operator

Transcom
March 2001 – October 2002 (1 year 8 months)Tbilisi

  • Answering phone calls from clients.
  • Solving first step problems with VoIP calling.
Education

2013 – 2014

Free University of Tbilisi

Certified Software Engineer, Computer Science

1999 – 2003

Tbilisi State Univercity

Bachelor, Psychology

Courses and certificates
Comverse

ISMSC & USSD Operation and Maintenance Course

July 2007

RTBS Course

July 2007

InSight 3.7.5 O&M Course

July 2007

Beeline

GSM system overview

VimpelCom, License 0516-M/07
August 2007

SS7 signaling system in GSM networks

VimpelCom, License 1137-M/08
July 2008

Beeline
Newkaz

Practical and theoretical course of guides training

Department of tourism and resorts of Georgia, License RB210213083
2008

Intensive course of touroperating

Tourism development center Newkaz, License T03201909
2011

Newkaz
WFTGA

Certification of completion HoT guiding course

May 2011

Certification of attendance TtT course

December 2011

Georgian Association of Guides

Tour guides national certification exam

Georgian Association of Guides, License A4598

February 2013

GAG